Tuesday, August 3, 2010

2 HOURS


I just spent two hours on the phone with Dell tech support. Granted, the gentleman that I had the pleasure of spending my afternoon with was really nice and had a great sense of humor, but I could think of 100 other things I would rather do than spend it on the phone, trying to fix my BRAND NEW computer. I am convinced that you have to have at least a bachelors degree in computer science nowadays to operate a home wireless network, or to be able to use "advanced" tools such as a firewall, virus protection software and anti-spyware systems.

Between uninstalling, re-installing, configuring, adding drivers, updating drivers, and rebooting and resetting multiple times, my computer is finally working again.

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